It's Christmas, I want to go home to see my family. The media points out that there are terrible timetable delays to look forward to. I fear the "turn up at Euston and not get a seat, or even get on the train, because of overcrowding" scenario. I therefore try and make a seat reservation at www.virgintrains.com for travel tomorrow. I see things have changed, a new website design with a new fare matrix.

Bottom line: it used to be possible to buy a saver return on the website which meant as long as you picked the ...

From time to time I write a letter to my local MP when something really bothers me. Here is the transcript of my latest correspondence:

Dear Jeremy Corbyn,

I am a resident of London, having lived here for the last 7 years. I originally come from Birkenhead on the Wirral, but work in the capital as a Software Developer. I regularly travel back up North on the Virgin Train service to visit my family and have done so about 6 times a year for the last 7 years. I do not own a car and have no intention of doing ...